Privacy Policy

1. Introduction

This privacy policy explains how we collect, store, use, and disclose any personal information you provide when using this website. By continuing to use this website, you consent to the practices described below. This policy is subject to and must be read in conjunction with our Terms of Service.

2. Definitions

In this privacy policy, ‘we,’ ‘us,’ and ‘our’ refer to EROS EVENTS, and ‘you’ refers to users of our website and services.

Collection of Information

3. Information We Collect

We collect only the personal information necessary to provide our services, including but not limited to:

Your name, email address, phone number, and postal address.

Providing personal information is optional. However, if you choose not to provide it, we may be unable to grant you access to certain services or features.

4. Automated Collection

We may use automated technologies such as cookies, usage monitoring software, and sessions to collect and store information, including:

Your IP address.
Browser type and version.
Pages you visited and the duration of your visit.

This information helps us improve the functionality and user experience of our website.

Use and Disclosure

5. How We Use Your Information

Your personal information will only be used in compliance with the New Zealand Privacy Act 2020 or as required by law.

Specifically, we may use it to:

Vet and verify guests to ensure they are who they say they are and align with our community standards.
Maintain crowd control and ensure the safety, security, and well-being of all event attendees.
Communicate with you about our services or events.
Analyse website usage to improve user experience.
Provide updates, news, and promotional materials.
Tailor website content to your preferences.

6. Disclosure of Information

We do not sell, rent, or lease your personal information to third parties. Internal staff may access your information strictly for the purposes listed above. Disclosure to third parties will only occur if:

You provide explicit consent.
It is reasonably necessary to assist law enforcement or national security agencies.
Required to enforce legal rights or protect the safety of others.
Permitted or required by law.

Storage and Security

7. Data Protection

We take all reasonable precautions to protect your information from loss, misuse, unauthorised access, alteration, or destruction. These measures include secure storage systems and encrypted communication protocols.

8. Data Breach Notification

If we become aware of a personal data breach, we will notify affected individuals promptly, including details of the breach and any recommended next steps.

Third-Party Websites

10. External Links

This website may contain hyperlinks to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing personal information.

Your Rights

11. Access and Correction

You have the right to access or request corrections to the personal information we hold about you. To make a request, contact us at info@erosevents.co.nz

12. Accuracy of Information

To ensure your information is accurate and up-to-date, please notify us of any changes as soon as possible.

Changes to the Privacy Policy

13. Policy Updates

We may revise this privacy policy from time to time. Any changes will be effective immediately upon publication on this website. Continued use of our website or services indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or how your personal information is handled, please contact us at:
Email: info@erosevents.co.nz

Last Updated: 25/11/24